PRIVACY POLICY

Nature Voice ("we," "our," or "us") values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable Indian laws, including the Information Technology Act, 2000, and its amendments.

By accessing or using our website, products, or services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following personal details from you:

Name
Contact information (email, phone number, address)

2. Non-Personal Information

We may also collect non-identifiable data such as:

Browser and device details
IP address
Website usage patterns

How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill orders for our products, including Bags, Stationary, Décor, Mats, Lamps, Baskets, and Kitchenware.
To improve and customize your shopping experience.
To communicate regarding order status, promotions, or updates.
To comply with legal obligations and resolve disputes.
To enhance website functionality and user experience.

Sharing and Disclosure of Information

We do not sell or trade your personal information to third parties. However, we may share your information under the following circumstances:

With Service Providers: For payment processing, order delivery, or marketing assistance.
Legal Compliance: When required to comply with Indian laws or court orders.
Business Transfers: In case of mergers, acquisitions, or restructuring.

Credit Card Policy

We prioritize the security of your payment information. Please note:

We do not store or save any credit card details for future use.
All transactions are securely processed through trusted third-party payment gateways compliant with applicable regulations and standards.

Data Security

We employ industry-standard measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to:

Enhance your browsing experience.
Analyze traffic and user behavior.
Provide personalized content.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights

As per Indian law, you have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.
Correction: Rectify inaccurate or incomplete information.
Erasure: Request deletion of your personal data, subject to legal obligations.
Withdrawal of Consent: Opt out of marketing communications or revoke consent for data usage.

To exercise these rights, contact us at naturevoicenv@gmail.com.

Retention of Data

We retain your personal information only as long as necessary for:

The purposes outlined in this Privacy Policy.
Compliance with legal obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before engaging with them.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of our services signifies your acceptance of the updated terms.

If you have questions or concerns, contact us:

Email: naturevoicenv@gmail.com
Phone: +91 9599330080